EUC Lead (Melbourne)
Computergate offers a full range of Partner & Managed Services to provide comprehensive and cost- effective IT support services for all size businesses.
We are currently seeking EUC Lead at St. Kilda Road in Melbourne, to provide high levels of levels of end users computing support.
6-9 months and may go longer.
Primary responsibilities include:
- To provide critical support & expertise help during project kick off & go-live
- To support Intune Admin â Second or Third Level
- To provide support with experience in SCCM 2007 & 2012 / version 1802,1806,1810, 1902 & 2010 (End Point Manager CB).
- To monitor environment, solving issues (Raised from L2 & L3) and write technical specs and gathering requirements
- To handle infrastructure along with knowledge of ITIL processes; especially RCA preparation, incident management and change management
- To work with team in automating the deployment process
- To provide SCCM Administration, deployment, packaging, network inventory, boundaries, installer and network designing
- To coordinate interactions with business stakeholders & responsible for sponsor management
- To work closely with technical design authority team and Infra teams
- To support customer security team to perform penetration tests along with technical team and resolve any security vulnerabilities identified
Key Selection Criteria:
- 8 â 10 years of experience in managing cloud platforms like AWS, Azure, O365, Intune along with SCCM, application packaging and maintaining the customer infra to latest
- Familiar with Office 365 and Azure AD Development and Administration
- Have good knowledge on MFA authentication and maintain MFA as a core component for authentication Azure AD
- Experience in using Microsoft BitLocker Administration and Monitoring (MBAM)
- Strong practical experience in the use of PowerShell
- Experience of undertaking SharePoint BAU Admin activities
- Experience taking requirements and generating designs and implementing a final solution
- Excellent client facing experience and communications skills
- Strong troubleshooting and client interfacing skills
- Strong organization skills and ability to prioritize, plan and multitask work assignments
- Task ownership and ability to work within deadlines / timelines and budgets
- Demonstrated experience with designing, implementing and supporting cloud based solutions
- Strong capability to identify problems with a systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
- Demonstrated ability for self-directed learning and training of others.
- Should be flexible to work in Shifts
- Australian Permanent Resident (minimum)
- Driver License & possess own vehicle is essential
You must have strong technical know-how or the ability to be able to identify and/or resolve issues by adapting to the outcome of the requirement.
If you think that you have what it takes to meet these minimum requirements and looking for a career opportunity that will definitely broaden your skills then let us know.